Butterfly National Helpline
Phone: 1800 33 4673
Online Chat: Click here to chat online with someone.
Butterfly’s National Helpline and Online Chat provide free, confidential support for anyone with a question about eating disorders or negative body image, including sufferers, carers, family and friends, teachers, employers and more. The service can provide
- Personalised support and coping strategies
- Information on understanding eating disorders
- Guidance on treatment options
- Information on available services in your area
- Connections with other services and specialists.
The National Helpline and Online Chat service are open Monday to Friday 8am to 9pm AEST daylight savings adjusted (except national/major public holidays).
Please note: The National Helpline is not a crisis service and cannot provide medical help. If in crisis please contact the emergency help services listed below.
Other Support Organisations
The following eating disorders support organisations in each state are not crisis assistance but will be able to provide support specific to eating disorders and advice on where to seek help in your local area.
New South Wales
The Butterfly Foundation
Helpline: 1800 33 4673
Phone: 02 9412 4499
Fax: 02 8090 8196
Address: 103 Alexander St, Crows Nest NSW 2065
Centre for Eating and Dieting Disorders (CEDD)
CEDD is an academic and service support centre based in Sydney.
Phone: 02 9515 6040
Fax: 02 9515 6442
Eating Disorders Victoria (EDV)
The Eating Disorders Victoria is a non-profit organisation which aims to support those affected by eating disorders and to better inform the community about disordered eating. The EDV helpline operates from Monday to Friday from 9.30am to 5pm.
Telephone: 1300 550 236
Eating Disorders Association Inc Queensland
The Eating Disorders Association Inc (Qld) is a non-discriminatory, non-profit organisation. The Eating Disorders Association is funded by the Mental Health Branch of Disability Services Queensland, to provide information, support and referral services for the state of Queensland, Australia.
Telephone: (07) 3394 3661
Fax: (07) 3394 3663
The Eating Issues Centre
The Eating Issues Centre works with people over 17 with serious eating issues such as anorexia, bulimia and compulsive eating.
Telephone: (07) 3844 6055
Fax: (07) 3844 6466
Womens Health & Family Services
Womens Health & Family Services is a non-profit community organisation that provides a range of education, information and support services to women, including self help groups for people experiencing an eating disorder.
Telephone: (08) 9300 1566
Fax: (08) 9300 1699
Email: firstname.lastname@example.org or BEP@whfs.org.au
Mental Health Carers NSW (previously ARAFMI)
Mental Healh Carers is a non-profit community based organisation that provides information and support for families and friends of people with mental health issues, including: family support counselling, support group program advocacy, respite and community education.
Telephone: 1300 554 660
PACE supports individuals living with panic anxiety, obsessive compulsive and eating disorders and those that support them. Services include telephone support, face to face counselling and referral pathways.
Telephone: 1800 809 304
Eating Disorders Association of South Australia (EDASA)
EDASA is a non government, not for profit incorporated association based in South Australia providing practical advice, empathic support and guidance for those affected by eating disorders in South Australia.
Mental Health Carers TAS (previously ARAFMI)
Phone: 03 6228 7448 (South), 03 6349 1121 (North), 03 6441 5280 (North West)
Top End Mental Health Services
Provides specialist clinical mental health services to clients in the Top End, including the Darwin/Palmerston, Darwin Remote, Katherine and East Arnhem Regions.
Phone: 08 8999 4988
Fax: 08 8999 4999