EDV Telehealth Counselling

Organisation / Service

Eating Disorders Victoria

EDV’s Telehealth Counselling is a free phone and web based service available to Victorians who are concerned they may be experiencing, or are currently diagnosed with, an eating disorder. When you book an appointment with an EDV Telehealth Counsellor, you can expect to receive safe, non-judgmental support from a qualified mental health counsellor (All eligible EDV Telehealth Counsellors are ANZAED Credentialed). The sessions are conducted by phone or on Zoom and are 30min (45min for initial session). You are able to access up to 5 sessions with your EDV Telehealth Counsellor.

 Please reach out if you are:

• Are considering seeking help for the first time or contemplating it
• Find yourself on a waiting list for eating disorder treatment
• Are seeking to reconnect with support or experiencing a relapse
• Encounter difficulties accessing options within the public or private health system
• Are a caregiver or support person seeking to discuss your own well-being, coping mechanisms, and ways to support your loved one

Eligibility requirements are;

• An adult living in Victoria with an eating disorder
• Parent/family/friend caring for a child/adult who has an eating disorder

Sarah Pollitt, EDV's Senior Manager of Help Seeking and Support, speaks more about EDV's Telehealth Counselling service at our National Strategy Forum. Access the recording at www.nedc.com.au/implementation-forum

National Strategy Standards and Actions

Initial Response

Standard 5: Health professionals, mental health professionals and the community can easily access information about the treatment and support options available face-to-face, through telehealth, and online for their region, including brief treatment interventions and peer support programs, to assist referrals during the initial response stage. 

Priority Action 5.2: Commonwealth, state and territory governments, and regional health planners to consider provision of funded community-based eating disorder care navigation roles or mechanisms. 

Priority Action 5.3: Eating disorder service development and lived experience organisations to assist people experiencing or at risk of eating disorders and their families/supports to locate and navigate services by providing an online resource which contains information about the system of care and treatment options, including available services (public and private).