Navigating the system of care is one of the biggest challenges identified by people with lived experience and their families/supports and communities, with many people experiencing a fragmented system with a lack of connection and coordination across services. These challenges can be even greater in regional, rural and remote areas, where there may be a lack of services and providers with eating disorder-specific knowledge and skills.
The Stategy's vision is for eating disorder care to be embedded in the health systems of all states/territories and regions, and for people all across Australia experiencing or at risk of eating disorders and their families/supports and communities to be able to access an effective, equitable and coordinated system of care. To achieve this, services need to be available to people when and where they need them, they need to be staffed by people with appropriate skills and knowledge, and operate in a way which helps people understand their options and navigate/connect to other services as needed.
There are a range of Standards and Actions within the Strategy to help achieve this, including a mix of 'top-down' and 'bottom-up' actions. 'Top-down' approaches include actions by national, state/territory, and regional planners to identify and address system gaps, and ensure adequate access to treatment services in every region, as well as a range of workforce development actions. 'Bottom-up' approaches within the Strategy include standards and actions related to transitions between services, tailored care navigation, and the provision of information about the system of care at every service entry point. There are a range of stakeholders with a role in these 'top-down' and 'bottom-up' actions, including but not limited to government, service planners, treatment services and clinicians, initial responders, and psychosocial and recovery support providers. NEDC will be supporting these stakeholders to implement the actions outlined in the National Strategy.